Privacy Policy

PRIVACY POLICY – KICK IT OUT

 

  1. INTRODUCTION:

1.1           Kick It Out is a registered charity in England and Wales (number 1104056) whose offices are at Kick It Out, First Floor, Whittington House, 19-30 Alfred Place, London, WC1E 7EA (“Kick It Out”, “we” and “us”). Kick it Out takes the privacy of your information very seriously.

1.2           This privacy policy (the “Privacy Policy“) explains how and for what purposes we use the information we collect about you via our website at www.kickitout.org (the “Website”) and/or our mobile phone applications (the “Applications”).

1.3           The Website is based in, and the Applications may be based in, the United Kingdom and we take reasonable care to comply with the requirements of the UK Data Protection Act 1998 (the “Act”) relating to the personal information you supply on the Website or via the Applications.

1.4           For the purpose of the Act the data controller is Kick It Out.

1.5           Please read this privacy policy carefully. By agreeing to use the Website and/or the Applications, you are agreeing to be bound by this policy in respect of the information collected about you via the Website and/or the Applications.

1.6           If you have any questions about the policy, please get in touch with us using the following email address and we will do our best to answer your questions: info@kickitout.org.

  1. INFORMATION WE MAY COLLECT FROM YOU

2.1           We may collect and process the following information about you (“Personal Data“):

2.1.1            information that you provide by reporting alleged discriminatory activities or behaviour and filling in forms on the Website or in the Applications;

2.1.2            geo-locational data which will be sent to us when you report an incident involving discrimination in football either using the Applications or via the Website;

2.1.3            when reporting alleged or perceived discriminatory activities or behaviour, you may opt to submit your report and any information anonymously using the Applications or on the Website.  If you do not elect to submit a report anonymously, we may ask you to provide us with the following personal information:

(a)          your title, first name, surname, a user name, your gender and your date of birth;

(b)          your email address, postal address and telephone number;

(c)          legal guardian’s full name and relationship to child user (if applicable); and/or

(d)          your company, position, age, daytime telephone number, address, town/city, postcode and country. 

You may also provide us with personal information if you contact us with a query.

2.1.4            any information that you may provide when making purchasing Kick It Out merchandise or other products offered for sale via the online shop on the Website;

2.1.5            we may also collect information regarding your usage of the Applications and/or the Website, such as:

(a)          details of your visits to the Website, the resources you access and any data viewed or incidents of alleged or perceived discriminatory activity or behaviour reported;

(b)          the number of times you report alleged or perceived discriminatory activities or behaviour, the frequency with which reports are made at any particular site or football club, and any geo-location data which we receive as part of a report submitted by you via the Applications and/or the Website; and/or

(c)          any comments you provide as a user of the Website and/or the Applications, including communications you send to us, for example, to report an incident involving alleged or perceived discriminatory activity or behaviour, or to report a problem or to submit queries;

2.1.6            we may ask you to complete surveys that we use for research purposes, although you do not have to respond to any such requests;

2.1.7            if you contact us, we may keep a record of that correspondence; and

2.1.8            we will keep details of transactions you carry out through the Website, fulfilment of your orders, details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2.2           If you do not provide information which we reasonably request, then you may not be able to access the full range of features on the Website or the Applications.

  1. HOW WE USE YOUR PERSONAL DATA

3.1           We may use your Personal Data to report alleged or perceived discriminatory activity or behaviour to any football club in the United Kingdom (including any grass roots football club and any professional football club) and/or to the following professional sporting bodies:

The Football Association
Wembley Stadium
Wembley
London
HA9 0WS

T: 0844 980 8001

The Professional Footballers’ Association
20 Oxford Court
Bishopsgate
Manchester
M2 3WQ

T: 0161 236 0575

The FA Premier League
30 Gloucester Place
London
W1U 8PL

T: 0207 864 9000

The English Football League

EFL House
10-12 West Cliff
Preston
PR1 8HU

T: 01772 325 800 

3.2           We reserve the right to pass your Personal Data to the police in the event that a criminal investigation is launched or pursued in relation to any alleged or perceived discriminatory activity or behaviour which you have reported.  Your Personal Data may be used as evidence in a criminal investigation or prosecution.

3.3           We may use your Personal Data in the following ways:

3.3.1            in order to:

(a)          process any information, report or Personal Data submitted by you;

(b)          verify your identity;

(c)          make general improvements to the Website and/or the  Applications;

(d)          obtain your views or comments on the services we provide;

(e)          send you information which we think you might find useful;

(f)            ensure that content from the Website is presented in the most effective manner for you and for your computer;

(g)          provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and/or

(h)          carry out our obligations arising from any contracts or agreements entered into between you and us;

3.3.2            in order to process any orders made for Kick It Out merchandise or any other products which are offered for sale via the online shop on the Website;

3.3.3            in the event that you report alleged or perceived discriminatory activities or behaviour either via the Applications or on the Website, we may contact any football clubs or professional sporting bodies listed above in order to notify them of an incident involving alleged or perceived discriminatory activity or behaviour, so that applicable club safety officers are fully informed of such incident in a timely fashion and may take appropriate actions to prevent any further discriminatory activity or behaviour;

3.3.4            to ask for your feedback or to ask you to participate in surveys;

3.3.5            to contact you by electronic means (e-mail or text message (SMS or MMS)) with news or updates regarding the status of the Kick It Out campaign; and

3.3.6            to contact you (or allow selected third parties to contact you) by post or telephone with information about goods and services which may be of interest to you, but only if you have indicated that you wish to receive such communications.  Selected third parties may also do so by email, but only if you have consented to receive such communications.

3.4           We will not provide our advertisers with aggregate information about our users. We do not disclose information about identifiable individuals to advertisers.

3.5           If you do not want us to contact you by electronic means you may opt out at any time.  You can exercise this right at any time by either unsubscribing via the link on any email we send you or by emailing info@kickitout.org.

  1. WHERE WE STORE YOUR PERSONAL DATA

4.1           Any Personal Data submitted via the Website will be stored on our systems and/or servers.

4.2           The Applications are hosted and stored on the systems and/or servers of Salesforce.com.

4.3           Any Personal Data submitted via the Applications will be stored on the systems and/or servers of Salesforce.com.

4.4           Any Personal Data submitted via the Applications will also be stored on our servers and/or systems.

4.5           Your Personal Data will be stored on our servers and systems (or the servers and systems of Salesforce.com (as applicable)) for a year or more (at our sole discretion) and will then be archived.

4.6           Your Personal Data may also be stored on the servers and systems of any professional sporting body listed in this Privacy Policy or on the servers and systems of the police or criminal courts (if applicable).

4.7           PayPal processes all orders for Kick It Out merchandise or other products made via the Website. If you make any order for Kick It Out merchandise or other products which are offered for sale via the Website, your Personal Data may also be stored on the servers and systems of PayPal. PayPal is a wholly owned subsidiary of eBay.

4.8           As part of the services offered to you through the Website and Applications, the Personal Data that we collect from you may be transferred to, and stored at a location in a country outside the European Economic Area (“EEA“). By way of example, this may occur if any of our services are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing. Countries outside of the EEA may not provide the same level of legal protection for personal data as that found in the EEA (including under the Act). If we do transfer your information outside of the EEA in this way, we will take reasonably necessary steps to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.

4.9           If you use our services while you are outside of the EEA, your Personal Data may be transferred outside of the EEA in order to provide you with those services.

4.10        The Website and the Applications use security measures which protect any personal information that is stored on our servers and systems from unauthorised access or use. However, as no data transmissions over the internet can be guaranteed to be 100% secure, we cannot take responsibility for any unauthorised access or loss of personal information that is beyond our reasonable control.

  1. DISCLOSURE or SHARING OF YOUR PERSONAL DATA

5.1           We may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006, or any professional sporting bodies mentioned in this Privacy Policy.

5.2           We may disclose your Personal Data to our business partners or other third parties as follows:

5.2.1            when disclosing aggregate statistics about visitors to the Website or users of the Applications, in order to describe our services to prospective partners or sponsors and other reputable third parties for lawful purposes, but these statistics will contain no personally identifiable information;

5.2.2            in the event that we sell some or all of our business and/or assets to any third party or as part of any business restructuring or reorganisation (in such circumstances we will take steps to ensure that your privacy continues to be protected) or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets;

5.2.3            if the business of Kick It Out or substantially all of its assets is or are acquired by or transferred to a third party, in which case Personal Data held by it about its users will be one of the transferred assets; or

5.2.4            if we reasonably believe that we are under a duty to disclose or share your Personal Data as required by law (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime) or in order to comply with any legal obligation, or in order to enforce or apply other agreements we may have with you; or to protect the rights, property, or safety of Kick It Out, our users, or others.

This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

  1. IP ADDRESSES AND INFORMATION AUTOMATICALLY COLLECTED FROM YOUR COMPUTER

6.1           Log files / IP addresses: when you visit the Website our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to help us administer the Website and to collect demographic information for aggregation purposes.

6.2           We may also gather other information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

  1. COOKIES7.1 Like most websites, when you visit the Website we may store some information (commonly known as a “cookie”) on your computer, mobile phone, tablet or other device. Cookies are small text files of information which use a unique identification tag and are stored on your device as a result of using the Website or other services we provide to you.

     

    7.2 Cookies:

     

    7.2.1 help you get the best out of the Website;

     

    7.2.2 help us to provide you with a more customised service;

     

    7.2.3 enable the Website to function more efficiently; and

     

    7.2.4 allow us to recognise you as a user when you return to the Website using the same device and web browser, and allow us to provide you with a more personalised service based on your use of the Website.

     

    7.3 A number of cookies we use last only for the duration of your session and expire when you close your internet browser. Other cookies are used to remember you when you return to the Website and will last for longer. We use a mixture of “Persistent” and “Session” cookies on the Website as follows:

     

    7.3.1 Session cookies are files which allow the Website to link your actions during a single browser session. They are not stored long-term on your device; and

     

    7.3.2 Persistent cookies are cookies which remain on your device between sessions and allow the Website to remember details about you.

     

    7.4 We use cookies to track Website usage and trends, to improve the quality of the Website and to customise, personalise and enhance your experience on the Website. We also use cookies (and we may use other such devices, including ‘web beacons’ or ‘tracking pixels’, which are used to count the number of times a page has been viewed) to monitor the frequency of use and specific usage within any part of the Website and use the information for statistical purposes, to improve our services, create new features, fix bugs and to more accurately meet your preferences.

     

    7.5 The cookies we store make use of the information entered during the Website registration process and are used to identify you when you do things like update your accounts details (the name, address and so on).

     

    7.6 We use cookies for the following purposes:

     

    Cookie Type Purpose

    Essential Operational/Session Management Cookies These cookies are necessary to allow us to operate the Website. Without the use of these cookies parts of the Website would not function correctly. These cookies, for example, let us recognise whether you are a subscriber and what type of subscriber you are and then provide you with the services which you are entitled to. Further examples of essential cookies include cookies which keep you logged on during your visit and retain details of your online shopping basket or purchases. These cookies also allow you to move easily from one page to another within the Website and your page requests are loaded in a smooth and secure manner without you having to re-enter your details.

    Analytical Performance Cookies These cookies are used by us and/or our business partners to analyse how the Website are used, including for example how users navigate through the Website. The cookies also let us monitor how the Website is performing. These cookies do not let us identify users (the information collected is anonymous) and we combine the information which they provide us. We use this information to maintain, operate and continually improve the Website.

    Functionality Cookies These cookies let us operate certain functions of the Website in line with the choices you make. These cookies mean that when you come back to the Website we can provide you with our services as you have asked for them to be provided, such as knowing your user name, remembering how you have customised our services.

     

     

    7.7 We do not use cookies outside of the facilities you will find when moving around the Website.

     

    7.8 We do not use information obtained by cookies for third party advertising services.

     

    7.9 Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. If you wish to do so you can refuse the use of these cookies by altering your browser settings. Please note that certain features of the Website are only activated by the presence of a cookie or otherwise rely on the use of cookies and as such you may find some parts of the Website do not function as you might expect, or particular features of the Website may not be available to you. Please note that by deleting cookies or disabling future cookies you may not be able to fully use the Website. However, if you do wish to prevent Kick It Out from using cookies and/or wish to delete any cookies on your computer, please refer to your browser’s ‘help’ section for further information on how to deactivate them, or refer to the instructions for your device’s file management software to locate the file or directory that stores cookies.

     

    7.10 By logging into your account on the Website you are accepting the terms under which we will make use of stored cookies.

     

    7.11 If you have any further questions regarding cookie use, please contact us by email at info@kickitout.org.

     

    YOUR RIGHTS

We will not use your Personal Data to send marketing to you, unless we inform you first and obtain your prior consent to do so to the extent required by law. You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we may use to collect your data or by clicking on the appropriate links where provided. You can also exercise the right at any time by contacting us at info@kickitout.org.

  1. LINKS TO THIRD PARTY SITES AND INFORMATION SECURITY

9.1           The Website and/or the Applications may, from time to time, contain links to and from the websites of our partners, advertisers and associates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the protection of any data supplied to other sites. You should carefully read the privacy policies of these websites before submitting any personal information.

9.2           This Privacy Policy covers your use of the Website, and your use of the Applications through your tablet or mobile device. Prior to sharing your personal information with any professional sporting body set out in this Privacy Policy or to the police, your information is saved onto our secure database(s).

9.3           You should also be aware that communications over the internet, such as e-mails, are not secure unless they have been encrypted.

9.4           You should note that the information that you submit to us for the reporting of any alleged discriminatory activity or behaviour may also be stored on your tablet or mobile device in unencrypted form and you agree that it is your responsibility to password protect access to your tablet or mobile device to ensure that your information stored on your tablet or mobile device remains secure. Your communications may route through a number of countries before being delivered – this is the nature of the internet.

9.5           Kick It Out cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control, including access or loss caused by you failing to password protect access to tablet or mobile device.

  1. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time.  In this case, the amended version will be published on the Website and, where appropriate, notified to you by e-mail or via the Applications.

  1. CHANGES TO YOUR DETAILS and CONTACTING US

11.1        We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us as at info@kickitout.org.

11.2        If at any time you would like to contact us with your views about our privacy practices, or with an enquiry relating to the use of your Personal Data, you can do so by sending an email to us at the above address.

  1. GOVERNING LAW AND JURISDICTION

This Privacy Policy and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed according the laws of England and Wales and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction.

 

"In a world where there are so many problems, it is great to see football bringing people together and helping to breakdown the negative stereotypes that exist in society."
Gordon Taylor, PFA Chief Executive
Report an incident of discrimination confidentiallymore >

 

  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
"We have a responsibility as players to give something back and I’m really thankful to be part of this organisation because we can do a lot of good."
Jack Butland, 'Next 20' Ambassador
“A big part of my involvement with Kick It Out stems from my strong admiration for the organisation’s commitment to fairness and equality.”
Clive Tyldesley, football commentator
“It was Kick It Out that convinced the people in football that change was possible.”
Greg Dyke, former FA chairman
“I wanted to thank the campaigners at Kick It Out for their work. I know first-hand how Kick It Out can help.”
Yaya Toure, Manchester City midfielder
“It is important for me in my role as a Kick It Out ‘Next 20’ ambassador to teach young people how to handle discrimination and treat people with respect.”
Romelu Lukaku, 'Next 20' Ambassador
“It is a massive honour for me to be an ambassador for such a great organisation. I think they do great work on and off the field.”
Toni Duggan, 'Next 20' Ambassador
"It really helped me to see that other professional sports people were acknowledging their sexuality. I read about John Amaechi, Gareth Thomas and Tom Daley. They weren't footballers but the fact that they went public gave me the feeling that I was not alone."
Thomas Hitzlsperger, former Aston Villa midfielder
"There was no conflict between religion and the fact that I wanted to play football. I was brought up correctly and in the right way and my parents are very proud of the fact that I am a professional footballer."
Sadio Mané, Liverpool winger
“I think it’s important to share success stories and realise that there are women operating in the game. If it’s something you want to do, you can do it.”
Ffion Eade, Hampshire FA referee
"I've had loads of negative comments from men, especially growing up. It's just boring and old. Times have changed, and they continue to change. Women play football, and they're good at it, and have been for a number of years.”
Kelly Smith, England Women's record goalscorer
"Despite the progress, stereotypes still exist in football and until that is broken down it will be extremely difficult for a woman to manage a top level men's team."
Rachel Yankey, former Arsenal Ladies forward
"There’s no hiding that there is sexism in sport. We have a lack of women right across all levels of management, playing and coaching. It shows the closed nature of sport in general and this includes the media. It’s an indictment of sport as a whole."
Rimla Akhtar, Kick It Out trustee and Chair of the Muslim Women’s Sports Foundation
“I’m proud to be a supporter of Kick It Out and particularly the work they are doing to combat antisemitism within football.”
Joe Jacobson, Wycombe Wanderers midfielder
"With Kick It Out leading the way football is standing up and fighting against those who preach hatred and intolerance and we at Chelsea are proud to support their work."
Bruce Buck, Chelsea Football Club Chairman