Professional and Non-League game

When Kick It Out receives a report of discriminatory behaviour which has taken place at professional or non-league level, a clear process is undertaken to proceed forward with the complaint.

Stage 1

Complaint received and details are recorded on an incident form. Kick It Out talks you through the ongoing process, timelines and outcomes you can realistically expect.

Stage 2

Details will be forwarded on to the club concerned, through the relevant club representative, and a copy will be forwarded to The FA.

Stage 3

Clubs or The FA are asked to respond. Kick It Out will send a reminder if no immediate response is received.

Stage 4

Kick It Out will keep the complainant informed of any investigation updates.

Stage 5

If you are unsatisfied with the outcome of the club’s investigation, we are able to inform the appropriate authority; the Premier League, the English Football League (EFL) or appropriate national association.

Stage 6

If you are still unhappy with the way the incident has been dealt with, you may wish to refer your complaint to the Independent Football Ombudsman who will adjudicate it independently.

"I believe that England has shown the right direction and the right way by not tolerating discrimination and has done much more than any other country"
Arsene Wenger, Arsenal manager
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"We have a responsibility as players to give something back and I’m really thankful to be part of this organisation because we can do a lot of good."
Jack Butland, 'Next 20' Ambassador
“A big part of my involvement with Kick It Out stems from my strong admiration for the organisation’s commitment to fairness and equality.”
Clive Tyldesley, football commentator
“It was Kick It Out that convinced the people in football that change was possible.”
Greg Dyke, former FA chairman
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Yaya Toure, Manchester City midfielder
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Romelu Lukaku, 'Next 20' Ambassador
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Toni Duggan, 'Next 20' Ambassador
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Thomas Hitzlsperger, former Aston Villa midfielder
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Sadio Mané, Liverpool winger
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Kelly Smith, England Women's record goalscorer
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Rachel Yankey, former Arsenal Ladies forward
"There’s no hiding that there is sexism in sport. We have a lack of women right across all levels of management, playing and coaching. It shows the closed nature of sport in general and this includes the media. It’s an indictment of sport as a whole."
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Joe Jacobson, Wycombe Wanderers midfielder
"With Kick It Out leading the way football is standing up and fighting against those who preach hatred and intolerance and we at Chelsea are proud to support their work."
Bruce Buck, Chelsea Football Club Chairman